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When it does not work

This page holds no explanations of its own. It exists because the explanations are spread across six pages under six different headings, and a reader at midnight does not know which one owns their symptom.

What you see Where the answer is
Saved the server settings, and no device ever registers ⚠️ The app has to be restarted — the connection is built at launch. First sync
The app reports a network error that is not a network error The certificate installed but was never trusted. TLS and mutual TLS
It worked, and one day quietly stopped A certificate expired. Expiry is a silent failure
The token is refused, and the body says it was revoked It was. Revoking
503 on every call, with a healthy-looking server The revocation deny-list is unreachable. Authentication
Uploads are rejected as too large Chunking. Ingest failure modes
What you see Where the answer is
Steps roughly doubled against the Health app The server sums every source; HealthKit’s merged statistics exist only on the phone. First sync
A figure that will not update It is cached for 60 seconds and dropped when a batch lands. Reading data
An observation resting on very little Every rule states what it needs first. Reading data
A Home Assistant sensor showing unknown That is the design — a missing measurement is never a zero. Home Assistant
Sensors that went stale without anything saying so The freshness sensor is the alarm. The alert that matters
What you see Where the answer is
It answers on the LAN but not through the proxy The gotcha that will get you
You want to know whether it is really up /readyz, not /healthz. Quick start
Something went wrong and you are deciding what to do first If something does go wrong
You need to get the data back Backups and restore

Support — and for the server, an issue in the repository is usually faster, because the logs can be pasted in.